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Welcome to the new Amazon Sellers' University!

The Amazon Sellers’ University is an online repository for everything to do with selling on Amazon. You’ll find useful information regarding the whole selling process, from how to set up your Amazon Seller Account to refunding or returning items.

To search for the information you need, just type the key words into the search bar on the top right hand corner of this page. You can also check out new pages as we create them and request a page you think we should have.

Happy Selling!


The Amazon Sellers’ University comprises of the following broad topics. Each topic covers many individual pages, some of which are listed here and many others which are accessible through the search bar.

Contents

General Information about Amazon

Amazon webstore
Buy Box
Buy Used Box
Featured Merchant
Vendor Central
Author Central

Getting Started on Amazon

What to know before you begin
Setting up your Amazon Account
Creating your seller profile
Entering Your Bank Account Information

Listing Items

Create a Listing
Creating Product Detail Pages
Listing Quality
Authenticating Items
Sell multiple items

Information about Products

UPC
ISBN
BMVD products
SKU
ASIN

Managing Orders

Managing Orders
Order Timeline
View and Search Orders

Shipping Items

Shipping
FBM or FBA
Fulfillment By Amazon (FBA)
Fulfillment By Merchant (FBM)
Packaging

Payment and Billing

Payments
Getting paid
Making a Payment
When will I be paid?
Amazon Currency Converter™
Transfers to Your Bank Account
View Billing and Account Balances

Refund, Returns and Cancellations

Managing Returns
Refunding Orders
Canceling Orders
Issuing Concessions

The Customer Experience

Customer service
Third party tools
Customer feedback
Seller performance measurements