University - General Information About Amazon

Amazon Price Matching

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Amazon price matching is another way Amazon successfully instills confidence in their customers and potential customers. Amazon ensures that a buyer has no need to worry about making a purchase of a television or cell phone and then finding it for cheaper elsewhere. Amazon promise to price match eligible purchases of TVs and cell phones (only) with select retailers, including third party sellers on the Amazon website.

Amazon Price Matching and TVs

If a seller finds a better price on another qualifying retailer’s website within 14 days after the date Amazon has shipped their order, all they need to do is to let Amazon know and they will credit the seller’s original payment method, taking into account any differences in shipping and promotions.

Alternatively, if Amazon themselves lower the price of the item within 14 days after the TV has been shipped, they’ll refund the difference too, if you let them know.

Retailers eligible for the TV Low Price Guarantee include:

Amazon Price Matching and Cell Phones

The same policy applies to cell phones. If a buyer discovers a lower price on an eligible website for the same product with the identical service plan within 14 days after their phone has been shipped, Amazon will credit the original payment method with the difference.

Eligible cell phone companies include:

AT&T Best Buy Costco
RadioShack Wireless Sprint Target
T-Mobile Verizon Wireless Walmart

How to Request a Refund

In order to request a refund for the price difference of a TV or cell phone:

  1. Go to the Order Summary page in Your Account
  2. Click on Order Details
  3. Click on Found a Lower Price?
  4. Fill in the relevant details

Terms & Conditions

See the TV Low Price Guarantee Terms & Conditions here. See the Cell Phones with Service Low Price Terms & Conditions here.

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