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University | Winning the Buy Box
For all orders placed, Amazon records an order status that identifies where the order is in the purchase-to-shipping process. Making the order status readily available benefits sellers, who need to monitor their receipt and fulfillment of the orders.
Orders placed through Amazon have one of the following two statuses:
An order receives a status of “Pending” under the following scenarios:
Orders processed via Multi-Channel Fulfillment (that is, NOT via Amazon.com) have one of the following four statuses:
Sellers determine the status of the orders they have received on the Manage Orders page of their seller accounts.
By using Amazon’s tools to track orders by their status, sellers are able to identify which orders are complete and which are outstanding, and track those that require their attention.
Note: Orders that are placed via Multi-Channel Fulfillment are listed as Non-Amazon under the Sales Channel.