Brand Services, Associate Director

About Feedvisor

Feedvisor is recognized as the leading end-to-end optimization and intelligence platform for brands and retailers in e-marketplaces (with Amazon at the core). We are a team of passionate thinkers who value creating technological solutions that enable businesses to drive their business performance, and we are as proud of our people as we are of our products and platform. We work hard to assemble the best team in the industry to create, manage, market, and to sell the technology that is shaping the future of Amazon, e-marketplaces, and e-commerce. Harnessing the power of AI, machine learning, and data science, our team is changing the way that business happens within Amazon and across online marketplaces and e-commerce. Our headquarters are based in New York City and Tel Aviv.

Overview

The Brand Services Associate Director is a critical role in the growth and success of Feedvisor’s Brand Services capability. Specifically, the role is integral to multiple growth areas of the team:

• Growing and Managing Clients (Account Mgmt)
• Deepening and Adding New Offerings (Strategy & Product)

The ideal individual for the role excels at working with and guiding Enterprise Brand/Fortune 500 Clients, can translate business challenges into new strategies, and lead a diverse team of Amazon experts across account management, strategy, media, and analytics/intelligence offerings…all while being willing/able to be entrepreneurial, nimble, and get into the weeds. The role reports into a Director, Brands Services.

Client/Account Management 

• Develop and manage day-to-day client relationships
• Communication, prioritization, and creation of client deliverables
• Advise clients on growing their Amazon business through paid media, content, and other initiatives
• Manage and coordinate delivery across Feedvisor teams in media, insights, content, engineering and marketplace management
• Create/implement new processes and standardization across internal work streams and client initiatives

Amazon Ecosystem Expertise

• Leverage and expand knowledge of how the Amazon/eMarketplace ecosystem works, with emphasis on Sponsored Ads, Amazon DSP, Content/SEO & Experience Optimization. 
• Leverage and learn how Feedvisor offerings in media, Intelligence, etc. work and differentiate from the competition

Must Haves

• 5+ years’ experience in an account/client management role, ideally at a media or ecommerce agency 
• Experience working with large Enterprise/Global brands in areas of media, ecommerce, and/or consulting
• Fluency in media/advertising/technology industry terms and able to simplify + communicate complex topics
• Proven success overseeing delivery of paid media budgets in excess of $500K /month
• Ability to manage client expectations and priorities
• Strong organizational skills with experience project managing multiple work streams at the same time
• Demonstrated success in turning ideas into actions
• Proven track record of selling through recommendations to internal teams and/or clients
• Experience building content for and presenting to mid and/or senior-level clients
• Work comfortably in dynamic, deadline driven environments juggling multiple high visibility projects at once 

Nice to Haves

• Experience scoping content/media projects, building staffing plans and drafting SOWs (familiarity working with procurement platforms a plus)
• Proven success overseeing delivery of paid media budgets in excess of $1M /month
• Collaboration with publisher sales/account rep partners such as involvement in building joint business plans 
• Supporting and/or leading ecommerce consumer product launches (on or off Amazon)
• Understanding of Vendor Central and key metrics on Amazon
• Knowledge about how Amazon marketing and performance affects the purchase funnel
• An understanding of optimizing product detail pages including titles, key features, and A+ content.
• An understanding of Amazon account/retail operations, logistics, and associated fees