University - General Information About Amazon

Buy Used Box

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Sellers of used products from the Music and DVD categories compete to showcase their products in Amazon’s Buy Used Box. Sellers of new BMVD (Books, Music, Video, and DVD) products compete for the Buy Box.

Placement and Eligibility

The Buy Used Box appears on a product detail page right below the Buy Box, and buyers may use it as a shortcut to begin their orders of used media items. To qualify for the Buy Used Box, sellers must meet the following criteria:

Note: Sellers may use the Customer Metrics page under Seller Account to help determine their performance as sellers. Amazon evaluates the products listed by qualified sellers based on criteria that determine the caliber of the buyer’s shopping experience.

How to Win the Buy Used Box

Due to the fact that only one product is chosen for the Buy Used Box, competition for the opportunity is fierce. Sellers should price their products competitively, as Amazon considers the item cost – though underselling the competition cannot ensure that one will win the Buy Used Box. Sellers should also make sure that their products are in stock at Amazon’s fulfillment centers, or they will not be eligible to win the Buy Used Box. Setting Replenishment Alerts is recommended to help prevent running out of stock.

Conditions for Used Products

When you sell a used item on Amazon, you will be prompted to select the condition of the product you are selling. The conditions are as follows:

  1. New: The item is brand new and has never been used or opened.
  2. Used – Like New: The item is in excellent condition and looks like it was never used.
  3. Used – Very Good: The item is in great condition, with very minimal signs of wear and tear.
  4. Used – Good: The item is in good condition but may show some signs of wear and tear, such as scratches or dents.
  5. Used – Acceptable: The item is in acceptable condition and may show signs of heavy use or damage, but is still functional.
  6. Renewed: Refurbished or renewed products are thoroughly inspected and tested to ensure they meet the same standards as new products.

It’s always a good idea to provide a detailed description of the item’s condition and any additional information that may help buyers make an informed decision. This prevents potential disputes or negative feedback.

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