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Fulfillment By Merchant (FBM) is when the seller is in control of his entire handling and shipping process. Instead of paying a service fee and shipping inventory to Amazon to handle, the seller uses his or her own resources and sends the items directly to the buyer. By choosing FBM, a seller takes complete control of the entire process, from purchasing, to shipping and receiving.
Selling items using the FBM method is beneficial for the seller when the items being sold are exclusive to the seller’s shop. This will build credibility of the product and the online store. Using FBM is also beneficial for small volume businesses when the shipping process does not become overwhelming and possibly affect the standard expected by Amazon and the customer.
It is important to note that Seller Fulfilled Prime (SFP) differs from Fulfillment by Merchant. This fulfillment method is a combination of both Fulfillment by Amazon (FBA) and FBM — like FBA, you get access to Amazon Prime customers and like FBM, you handle shipping, handling, and customer service yourself.