University - Payment and Billing

Amazon Currency Converter

Amazon Currency Converter

Amazon Currency Converter (ACC) is a service available to all sellers who have an Amazon account tied to a bank account within an Amazon-supported country.

The ACC allows merchants to receive payment directly into a local bank account in United States Dollars, Great British Pounds, or Euros. 

In addition to the list of supported countries, US Amazon sellers may receive payments to their US bank account regardless of selling platform (www.amazon.co.uk, www.amazon.fr, www.amazon.de). To find more details please see entering bank details and getting paid.

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Table of Contents

Countries Supported by Amazon

Amazon Currency Converter for Sellers (ACCS) is available on 18 Amazon stores and 45 payout currencies.

Only certain countries are eligible for Amazon accounts, and bank accounts from within these countries can use the Amazon Currency Converter services. For a full list of supported countries please see Countries Supported by Amazon.

Sellers in the following countries may use the Amazon Currency Converter (listed alphabetically):

  • Albania*, (ALL)
  • Argentina*, (ARS)
  • Australia, Australian Dollars (AUD)
  • Bangladesh*, (BDT)
  • Brazil*, (BRL)
  • Bulgaria, (BGN)
  • Cambodia*, (KHR)
  • Canada, Canadian Dollars (CAD)
  • China, (CNY)
  • Colombia*, (COP)
  • Croatia, (HRK)
  • Czech Republic, (CZK)
  • Denmark, (DKK)
  • European Zone, Euros (EUR) 
  • Hungary, (HUF)
  • Hong Kong, Hong Kong Dollars (HKD)
  • India, Indian Rupees (INR)
  • Indonesia*, (IDR)
  • Israel*, (ILS)
  • Jordan*, (JOD)
  • Japan*, (JPY)
  • Laos*, (LAK)
  • Malaysia*, (MYR)
  • Mexico, (MXN)
  • Morocco, (MAD)
  • Nepal*, (NPR)
  • New Zealand, New Zealand Dollars (NZD)
  • Nigeria*, (NGN)
  • Norway, (NOK)
  • Pakistan*, (PKR)
  • Poland, (PLN)
  • Philippines, (PHP)
  • Romania, (RON)
  • South Korea*, (KRW)
  • Sri Lanka*, (LKR)
  • Sweden*, (SEK)
  • Singapore, (SGD)
  • South Africa*, (ZAR)
  • Switzerland and Lichtenstein, (CHF)
  • Taiwan, (TWD)
  • Thailand*, (THB)
  • United Kingdom, Great British Pounds (GBP)
  • United States, United States Dollars (USD)
  • United Arab Emirates*, (AED)
  • Vietnam*, (VND)

*Disbursements in these currencies are supported by a third-party service, Hyperwallet.

Adding or changing bank account information can delay transfers of payments

Getting Paid Via Amazon Currency Converter

Once the specified terms have been agreed to and all bank information has been properly entered, payments will automatically be transferred to the seller’s chosen bank account. Money will be deposited in the current currency of the country of the bank account. 

Payments will be made regularly and will not be delayed or interrupted because of the international transfer protocol. Note that adding or changing bank account information can delay transfers of payments for up to fourteen days.

You can find the current exchange rates under the View Exchange rate button on a Seller’s Payment Summary Page

Exchange Rates Information

Transfers will be made according to the current exchange rate documented under the View Exchange rate button on a Seller’s Payment Summary Page. The listed rate may vary from those listed in other sources due to wholesale or inter-bank rates that are not applicable for all businesses. 

Rates are according to the date of (attempted) transfer, not the date the order was placed for delivery or confirmation dates.

Documentation and Taxation

All sellers are advised to inquire and adhere to local taxation laws according to their country’s legal system. 

Documentation for sales and transactions will be rendered in the currency of the marketplace in which the goods were sold. For example, items sold on www.Amazon.com will be documented in US dollars.

Refunds are made in the marketplace currency

Issuing Refunds to Amazon Currency Converter Accounts

When refunds are issued by sellers using an Amazon Currency Converter account, the refund is made in the marketplace currency. No exchange rates are applicable; however, some banks or credit card companies may have varying rules about transfers of international funds. 

Please contact the specific bank or card issuer for detailed rates and charges.

Frequently Asked Questions (FAQs) and Their Answers

As with any kind of transaction that has multiple applications, sellers often have some of the questions below. Here are the answers at your ready.

1. How Do Sellers Enter Bank Details?

In Settings, click Seller Account Information.

  1. Click Edit
  2. From the drop-down menu at Bank Location Country, select the appropriate country
  3. If outside of the United States, read and accept the Terms and Conditions under Bank Account
  4. Enter bank account information
  5. Click Submit

2. How Do Sellers Get Paid in Non-U.S. Countries Supported by the Amazon Currency Converter?

Accepting the Terms and Conditions at the time of entering the non-U.S. bank account is sufficient to receive payments that are automatically transferred into the local currency in the account.

Once the specified terms have been agreed to and all bank information has been properly entered, payments will automatically be transferred to the seller’s chosen bank account. The money will be deposited in the current currency of the country of the bank account. 

3. Do International Transfers Take Longer?

There may be delays of a few minutes, but no longer than that.

4. Can Sellers Receive Payment in Local Currencies in Banks Located in Countries Not on the Amazon Currency Converter List?

Not at this time.

5. Are there Fees or Hidden Costs in Using the Amazon Currency Converter for Sellers?

All fees and charges are included in the applicable exchange rate. All sellers with a positive balance in their seller accounts may click View Exchange Rate on the Payment Summary page.

6. Why Isn’t Amazon’s Exchange Rate the Same as Listed on Currency Websites or Newspapers?

The exchange rates listed publicly tend to be inter-bank or wholesale rates; that said, Amazon does all it can to make sure that sellers enjoy a competitive exchange rate.

Transfers will be made according to the current exchange rate documented under the View Exchange rate button on a Seller’s Payment Summary Page. The listed rate may vary from those listed in other sources due to wholesale or inter-bank rates that are not applicable for all businesses. 

Rates are according to the date of (attempted) transfer, not the date the order was placed for delivery or confirmation dates.

7. Does The Credit Card, Phone Number, and Billing Address Required During Registration Need to Be Based in the U.S.?

No, they do not, but credit cards must be able to accept international charges.

8. Can Sellers Based Outside of Supported Countries Register to Use the Service?

No. To be able to sell on Amazon’s platform, sellers must have a valid billing address in one of the accepted seller registration countries, as well as a credit card that may receive international charges.

9. What are the Tax Implications of Using the Amazon Currency Converter Outside of the U.S.?

Sellers with this question should speak to someone with the appropriate credentials in their countries to advise them on tax-related concerns. It is beyond the purview of the guidance that Amazon provides for its sellers.

All sellers are advised to inquire and adhere to local taxation laws according to their country’s legal system. Documentation for sales and transactions will be rendered in the currency of the marketplace in which the goods were sold. For example, items sold on www.Amazon.com will be documented in U.S. dollars.

10. How Long Does it Take for a Change in a Bank Account to Go into Effect?

Amazon releases funds from the Seller Account to new registrants after 14 days. Similarly, changes to bank details may delay disbursement by up to 14 days.

11. What Date is Used to Determine the Correct Exchange Rate?

This question is often asked given that each order has several dates that are potentially significant (the day the order is made, the day delivery is confirmed, or the date of disbursement).

The day disbursement to the seller’s bank account is initiated is the date used to determine the exchange rate. Unsuccessful attempts at disbursing funds into a seller’s local account will result in a transfer of funds in U.S. Dollars (USD) to the Amazon Seller Account, and any subsequent attempt will be made at the exchange rate for the date of the new attempt.

12. Do Sellers Receive Documents Confirming Payments that Reflect the Local Currency?

Documents reflect the functional currency of the relevant marketplace (USD for Amazon.com, CAD for Amazon.ca, GBP for Amazon.co.uk, and EUR for Amazon.de, Amazon.fr, Amazon.es, and Amazon.it).

13. What Exchange Rate is Used for Sellers Issuing Refunds?

Refunds are made in the currency of the relevant marketplace, the same one used for the purchase (USD for amazon.com, CAD for amazon.ca, GBP for amazon.co.uk, and EUR for amazon.de, amazon.fr, amazon.es, and amazon.it).

14. What Happens if the Exchange Rate Changes from Time of Purchase to Time of Refund?

Exchange rate fluctuations do not have an impact on the refund. However, some banks or credit card companies may have varying rules about transfers of international funds. Please contact the specific bank or card issuer for detailed rates and charges.

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